CCVA products cover a broad range of business applications for contact centers. We also customize our products to adapt to the customer environments and processes. CCVA solutions allow customers to work more efficiently, focus on their core competencies and gain greater value from their Cisco Unified Contact Center system. We integrate a wide variety of third-party solutions and CRM platforms with Cisco suite to enable a true multichannel environment. In summary, we do ‘Contact Centre Value Adds’ – CCVA
